ITOps and Big Data Come of Age

In this contributed article, Bhanu Singh, SVP of Engineering and DevOps at OpsRamp, discusses how there are new demands on IT operations to deliver more inclusive data intelligence that can support decision-making at large across IT and the business. ITOps teams have a growing mandate to positively influence business and customer-related outcomes; their ability to collect, analyze and use data to support many types of decision-making is now top-of-mind.