Powered by an in-house LLM, Analyze reduces ticket volume by 30% and boosts containment rates by 10% Yellow.ai, a global leader in AI-first customer service automation, announced the launch of Analyze, a groundbreaking solution designed to improve bot interactions with in-depth …

Yellow.ai Launches Analyze to Elevate CX Automation with Deeper Conversational Insights and Self-learning Capabilities Read more »