In this special guest feature, Piergiorgio Vittori, CEO of Spitch.ai’s U.S. division, explains how speech and conversation analytics help a company improve its service and identify weak points. It can transform the customer experience by providing visibility into the interaction …

Speech Analytics in Customer Service – How to Protect Employees and Customers Read more »

In this special guest feature, Piergiorgio Vittori, CEO of Spitch.ai’s U.S. division, explains how speech and conversation analytics help a company improve its service and identify weak points. It can transform the customer experience by providing visibility into the interaction …

Speech Analytics in Customer Service – How to Protect Employees and Customers  Read more »

Vectara, the operating platform for neural network technology, launched its first product, neural search as a service, that leverages large language models to understand the intent behind user queries and bring meaning to search. Available in two editions; Growth provides …

Vectara, a New Leader in Applied Large Language Models, Launches its First Neural Search as a Service Offering to Transform Content Discovery Read more »

Seagate® Technology Holdings plc (NASDAQ: STX), a world leader in mass-data storage infrastructure solutions, announced the launch of Lyve™ Cloud Analytics platform, a complete cloud-based analytics solution that includes storage, compute, and analytics, to help Lyve Cloud customers lower the …

Seagate Launches Lyve Cloud Analytics Platform to Optimize Machine Learning Operations and Accelerate Innovation Read more »