Powered by an in-house LLM, Analyze reduces ticket volume by 30% and boosts containment rates by 10% Yellow.ai, a global leader in AI-first customer service automation, announced the launch of Analyze, a groundbreaking solution designed to improve bot interactions with in-depth …
By some estimates, 80% of AI projects fail – more than double the rate of non-AI IT projects – but why? A group of RAND researchers investigated this issue and found five key problems leading to failure: Misunderstanding or miscommunicating …
Agentic Orchestration Platform transforms the way businesses work with purpose-specific AI Agents that take action and orchestrate processes Workato®, a leading AI-driven enterprise orchestration platform, today announced Workato Agentic, the company’s low-code, no-code agentic orchestration platform with two key components: Workato Genie, …
Workato® Launches Workato Agentic, Revolutionizing Work in the New Era of AI Read more »
Today, we are surrounded by AI hype. New AI-powered tools are announced almost every single day. They claim they’ll do almost anything for us: drive our cars, write our emails, make us art. Yet even for the biggest, splashiest tools—like …
Last week, the EU’s AI Act finally went into effect following final approval from EU member states, lawmakers, and the European Commission. The AI Act aims to govern how companies develop, use, and apply AI. This will be done via a risk-based …
Major AI Act Will Heavily Impact The Unprepared & Indecisive Read more »
deepset Studio empowers AI developers to design and visualize custom AI pipelines for deployment in mission-critical business applications deepset, the mission-critical AI company, today announced an expansion of its offerings with deepset Studio, an interactive tool that empowers product, engineering …
Study suggests GenAI-driven integration and automation enables increasedproductivity and sales revenue, and a better customer experience Boomi™, the intelligent integration and automation leader, announced findings from its Boomi Discovery Report, commissioned by 451 Research. The report, based on perspectives from …
According to Technology Leaders Survey, commissioned by Expereo Over one third (35%) of global enterprises are struggling to retain or attract crucial skills in AI, data and automation, which is threatening their optimistic AI ambitions. This is according to research …
AI Aspirations Threatened by Lack of Skills for Over a Third of Global CIOs Read more »
Corporate mergers are acquisitions (M&A) are on the upswing according to the most recent EY-Parthenon Deal Barometer, which predicts a 12% increase in corporate M&A activity in 2024. There are a lot of reasons why organizations are being acquired and/or merging, …
Survey finds US executives recommend higher rates of employee involvement in and awareness of AI development than other leading countries A new report released by the global business improvement and standards company BSI finds that 90% of US business leaders …