In the airline industry, timing and synchronization are everything when it comes to the customer experience. Mitigating unforeseen circumstances against customer expectations and good old supply and demand are all issues well within the wheelhouse of AI’s predictive capabilities. It’s …
Scaling AI at Lufthansa: A Think digital 2020 spotlight Read more »
In this special guest feature, Martin Henley, SVP – Technology Services Sector at Globality, discusses how AI/ML can aid in business continuity across the supply chain. IT service procurement is increasingly becoming a strategic fulcrum of corporate innovation, with AI …
How AI Is Changing the Game for IT Services Sourcing and More Read more »
This whitepaper by HGS Digital on Customer Data Platform Vendor Evaluation provides a detailed look at the 10 broad areas and what questions organizations should ask vendors while evaluating the CDP vendors.