In this special guest feature, Piergiorgio Vittori, CEO of Spitch.ai’s U.S. division, explains how speech and conversation analytics help a company improve its service and identify weak points. It can transform the customer experience by providing visibility into the interaction …

Speech Analytics in Customer Service – How to Protect Employees and Customers Read more »

In this special guest feature, Piergiorgio Vittori, CEO of Spitch.ai’s U.S. division, explains how speech and conversation analytics help a company improve its service and identify weak points. It can transform the customer experience by providing visibility into the interaction …

Speech Analytics in Customer Service – How to Protect Employees and Customers  Read more »