Day: February 7, 2023

Fiddler, a pioneer in Model Performance Management (MPM), launched a powerful set of capabilities in analytics, diagnostics, and vector monitoring to help monitor, explain, analyze, and improve trustworthy models.

Cyara, provider of the Automated Customer Experience (CX) Assurance Platform, released a new global study that shows while most customers want to use chatbots for automated support, many businesses fail to deliver positive chatbot experiences even as they increasingly rely on …

New Survey Finds Consumers Give Chatbots a Failing Grade in Customer Experience Read more »