AI Chatbot Technology Predictions for 2020

As we enter 2020 and embrace a brand new decade, technology acceptance is continuing to accelerate for a broad range of industries. This second derivative effect is prevalent in the adoption of AI-powered chatbots for business applications – messaging, healthcare, customer service, toys, etc. To give our readers a glimpse of what may be coming, I reached out to our friends in the big data ecosystem to get their predictions and comments. The reflections below offer some thought-providing directions. Enjoy!