Level AI, a leader in advanced conversation intelligence solutions for the contact center, announced a game-changing generative AI product. AgentGPT is a secure, omniscient generative AI system for customer service teams, trained on a client’s proprietary customer conversational data. It …

Level AI Introduces the Future of Customer Service With Generative AI Solution, AgentGPT Read more »

The Pretrained Foundation Models (PFMs) are regarded as the foundation for various downstream tasks with different data modalities. A pretrained foundation model, such as BERT, GPT-3, MAE, DALLE-E, and ChatGPT, is trained on large-scale data which provides a reasonable parameter …

Research Highlights: A Comprehensive Survey on Pretrained Foundation Models: A History from BERT to ChatGPT Read more »