Level AI Introduces the Future of Customer Service With Generative AI Solution, AgentGPT

Level AI, a leader in advanced conversation intelligence solutions for the contact center, announced a game-changing generative AI product. AgentGPT is a secure, omniscient generative AI system for customer service teams, trained on a client’s proprietary customer conversational data. It helps agents successfully handle even the most complex questions, stepping in to answer what can’t be found in the help section or other publicly available resources.