In this special guest feature, Muddu Sudhakar, Co-founder and CEO of Aisera, describes how AI provides firms with a way to manage customer service at scale, by providing better on-demand answers and actions. Firms need automation and to add intelligence …
The Current State and Future of AI for Customer Service Read more »
In this contributed article, Josh Anton with Digital Element, suggests that while IP geolocation plays a large role in our everyday online lives, it is not necessarily the best-understood service. People are often curious how IP geolocation works, what it’s …
What is IP Geolocation & How Your Business Leverage it? Read more »
In this contributed article, Thomas Rielly, Founder of Triggr, discusses the future of sales relating to AI and big data. Sales processes that are highly optimized by artificial intelligence and machine learning technology aren’t the stuff of science fiction; they …
In this contributed article, Senthil Padmanabhan, Vice President, Technical Fellow at eBay, discusses how eBay has built a successful staging environment for its developers in terms of details surrounding the benefits of having a staging environment, why it should exist …
In this special guest feature, Derek Roberti, Vice President of Technology at Cognigy, offers 3 top misconceptions about conversational AI. He’ll demystify conversational AI in a way that makes deploying it a no-brainer and in turn will drastically improve customer …
Mythbusting: Top Three Misconceptions of Conversational AI Read more »
In this contributed article, Dr. Tong Zhang, Co-founder and Chief Scientist, ScaleFlux, discusses the momentum of edge computing technology and how storage is fueling its next wave. The implications of edge computing are far-reaching and will be felt by businesses and …
Habana® Labs, a pioneer in high-efficiency, purpose-built deep learning processors, and Hugging Face, the home of Transformer models, announced that they’re joining forces to make it easier and quicker to train high-quality transformer models. Thanks to the integration of Habana’s …
Habana Labs and Hugging Face Partner to Accelerate Transformer Model Training Read more »
In this contributed article, Keshav Pingali, CEO and co-founder of Katana Graph, believes that graph technology’s need is apparent – and will be even more so in the coming years with 95% of businesses stating that managing unstructured data is a …
Anaconda Inc., provider of the popular data science platform, announced a collaboration with Esri, the global market leader in geographic information system (GIS) software, location intelligence, and mapping. This collaboration supports Esri and the geospatial community by providing users of Esri’s …
My first task as a Chief Data Officer (CDO) is to implement a data strategy. Over the past 15 years, I’ve learned that an effective data strategy enables the enterprise’s business strategy and is critical to elevate the role of …
How to prioritize data strategy investments as a CDO Read more »