n this special guest feature, Andrew Hamel, EVP, Technology, Operations and AI, LivePerson, discusses the connection between big data and human engagement, specifically ways big conversational data delivers more authentic, human engagements between bots and customers.
n this special guest feature, Andrew Hamel, EVP, Technology, Operations and AI, LivePerson, discusses the connection between big data and human engagement, specifically ways big conversational data delivers more authentic, human engagements between bots and customers.