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Like countless other industries and departments, customer support has undergone a massive transformation. Today I am excited to share more about how IBM is expanding its collaboration with NICE, launching a new integration that allows users to connect AI-powered virtual …
Data is everywhere. It grows exponentially year by year, and it is our duty to keep up with its overwhelming volume and complexity. The thing is, we’re so focused on conquering our data that we often forget this battle to …
Metadata enrichment is about scaling the onboarding of new data into a governed data landscape by taking data and applying the appropriate business terms, data classes and quality assessments so it can be discovered, governed and utilized effectively. This feature …
Metadata enrichment – highly scalable data classification and data discovery Read more »
Today, most enterprises use services from more than one Cloud Service Provider (CSP). Getting operational visibility across all vendors is a common pain point for clients. Further, modern architecture such as a microservices architecture introduces additional operational complexity. Figure 1 …
AIOps reimagines hybrid multicloud platform operations Read more »
In older civilizations, where transportation and communication were primitive, the marketplace was where people came to buy and sell products. This was the only way to know what was on offer and who needed it. Modern-day enterprises face a similar …
Data fabric marketplace: The heart of data economy Read more »
Data is everywhere in a hybrid and multi-cloud world. Enterprises now have more data, more data tools, and more people involved in data consumption. This data proliferation has made it harder than ever before to trust your data: knowing where …
Take a second to think about all the ways data has changed in the last 20 years. In the hardware space, our mobile phones started out as large handhelds with pull-out antennas and limited processing power. Now they are advanced …
Operationalizing data fabric: Through the lens of trading platforms Read more »
Businesses of all sizes, in all industries are facing a data quality problem. 73% of business executives are unhappy with data quality and 61% of organizations are unable to harness data to create a sustained competitive advantage1. With the average …
Don’t let your data pipeline slow to a trickle of low-quality data Read more »
In today’s world of complex data architectures and emerging technologies, databases can sometimes be undervalued and unrecognized. The fact is that databases are truly the engine driving better outcomes for businesses — they’re running your cloud-native apps, generating returns on …
The rise of data strategy There’s a renewed interest in reflecting on what can and should be done with data, how to accomplish those goals and how to check for data strategy alignment with business objectives. The amazing evolution of …
5 Recommendations to Get Your Data Strategy Right Read more »