How NLP Customer Support Chatbots Can Increase Customer Satisfaction

In this special guest feature, Abhinav Girdhar, CEO of Appy Pie, believes that whatever your stand on AI chatbots for business may be, two things are certain – Chatbots will become an industry standard and NLP will continue to evolve. It is honestly not a bad idea to begin early in the jump into AI based customer support. Who knows? You might even end up having the best support AI in your own industry!