2020’s AIOps Evolution

n this special guest feature, Will Cappelli, Moogsoft EMEA CTO, provides several trends we’ll see shape the way we use AIOps as 2020 unfolds. AIOps has transitioned from a nice-to-have to a need-to-have for combating the data deluge created by the IT complexity of running digital services and apps. As this trend continues, AI becomes more critical to overcoming the volume, variety and velocity of event data produced by this complexity, and to business viability itself.